Frequently
Asked
Questions
"I just got into an accident, what to do I do?"
If you are going through insurance, contact your insurance company and get the process started on them writing their initial estimate, then send it over to us. If you're not going through insurance, send us a message at (407) 598-8669 with your name, photos of the damage, and the VIN to the vehicle for a free estimate! Or come in any week day between 9am-12pm or 1pm-4pm.
"Are you a direct repair facility for insurance?"
We are not. What this means is that we are happy to help repair your vehicle as if it were one of our own - however - our rates and labor times differ from that of insurance and there will be an out-of-pocket cost when working with us. Insurance writes to get it done quickly and cheaply - but we write it to get it done right!
"I'm going through insurance; how much would the out-of-pocket cost be?"
Exact costs vary by job. We are willing to supplement insurance to get as much covered as possible (parts missed, additional repair times, etc.), and we will provide you with an estimate before teardown and an updated estimate after teardown to ensure you approve of the costs throughout.